PROFESSIONAL MONITORING
PROFESSIONAL MONITORING
You’re coveredwith
24/7 ADT
SMART
Monitoring
What is ADT SMART Monitoring?
What is ADT SMART Monitoring?
SMART stands for System Monitoring and Response Technology. SMART also stands for “We have your back.” When an alarm is triggered, the system instantly alerts a 24/7 ADT monitoring center and sends you a text that lets you quickly verify or cancel the alarm. If you verify it, we’ll alert police and fire for you.
Here’s how
SMART gets your
alarm to 911
centers faster
Here’s how SMART gets your alarm to 911 centers faster
ADT Alarm Messenger™ makes verifying an emergency or canceling a false alarm as quick and easy as answering a text.
ADT Alarm Messenger™ makes verifying an emergency or canceling a false alarm as quick and easy as answering a text.
1
Check in with your emergency contacts
Chat with your emergency contacts in Alarm Messenger to determine whether you want to cancel your alarm or request help.
2
Request police with the tap of a button
If there’s a real emergency, simply press the Request Police button in Alarm Messenger to verify your alarm.
3
911 dispatchers send help
When verified, an ADT agent will send your alarm to 911 electronically,† so they can quickly send help.
Faster response when you need it
Thanks to our award-winning* SMART Monitoring technology, our agents are able to send alarms to participating 911 centers electronically,† bypassing the need for a phone call and saving valuable time.
Reduce costly false alarms
Alarm Messenger makes it easy to cancel a false alarm. In fact, our data shows that it’s already reduced the number of 911 responses to false alarms for ADT customers by more than 50%.*
When every second counts, trust ADT
When every second counts, trust ADT
The largest monitoring network in the U.S.
ADT has 6 redundant monitoring centers, so if one goes down for some reason, you’re still covered 24/7.
The largest monitoring network in the U.S.
ADT has 6 redundant monitoring centers, so if one goes down for some reason, you’re still covered 24/7.
See if your local 911 center is connected to ADT SMART Monitoring
See if your local 911 center is connected to ADT SMART Monitoring
How to
get started
Find your perfect ADT system
ADT has everything from the smart security basics to full video and home automation systems.
Not sure what you need? We can help.
Tell us a bit about yourself and we’ll customize a smart solution, so you can have a home with no worries.
Learn more about our plans & services
Find the perfect level of protection for your home and family, with SMART Monitoring included.
†For participating 911 centers connected to ADT’s SMART Monitoring. Click here to see coverage.
All phone screen images simulated.
